Behind the Curtain: The Unspoken Truth About TrueView Photography and Downgrade Crosses
December 8, 2025Mastering Coin Imaging: Advanced TrueView Optimization Techniques for Professional Numismatists
December 8, 2025These 5 Coin Imaging Mistakes Cost Collectors Thousands
After 30 years in the coin business, I’ve watched the same photography errors slash values again and again. Last month, a client almost sold a $15,000 Morgan dollar for half price because grading photos misrepresented its toning. This hurt to watch – and it’s entirely preventable. Let me show you where collectors go wrong and exactly how to protect your coins’ value.
Mistake 1: Blindly Trusting Grading Service Photos
Here’s a tough truth: those perfect auction photos? They’re usually exceptions, not the rule. Grading companies often miss key details that affect value.
Don’t Ignore These Red Flags
- Colors shift when you tilt the photo (a sign of bad lighting)
- Plastic holders creating weird color casts (NGC slabs are notorious)
- Missing details in important areas like fields or dates
Check this real-world comparison from a recent submission:
“Heritage captured the colors better through NGC’s plastic – which shouldn’t be possible!”

Your 3-Step Photo Safety Net
- Shoot RAW photos yourself before submission (phone cameras work!)
- Include a color card in your reference shots (the $5 lifesaver)
- Demand multiple lighting angles from graders
Mistake 2: Overlooking Communication Channels
When PCGS messaged a collector offering better TrueViews, it revealed a secret: graders want your input. Most never ask for these game-changers:
- Specific lighting requests (45° angle for toning coins)
- Free reshoots within 30 days (yes, really!)
- Hidden image versions in company databases
“PCGS saw my forum post and PM’d me – they replaced months-old TrueViews!”
The Magic Reshoot Request Phrase
Copy this exact email format:
Subject: Reshoot Needed - Submission #XXXXX
Body:
Per your imaging guidelines section 4.2, please reshoot:
- [Cert#1] - Colors inaccurate vs physical coin
- [Cert#2] - Missing toning details
Attached: My reference photos with color card
Mistake 3: Not Knowing TrueView’s Secret Tiers
PCGS has three image grades they don’t advertise:
The Hidden Hierarchy
- Auction Grade: Glossy shots for big sales
- Standard Grade: Basic submission photos
- Archive Grade: Flat documentation shots
See how different the same coin looks:


Mistake 4: Skipping the Image Audit
The worst time to find bad photos? After grading. I’ve seen collectors lose thousands by missing:
- Hidden fingerprints near dates
- Invisible toning in direct light
- Plastic scratches mistaken for hairlines
“Is that fingerprint damage or just toning? Brutal to find out post-sale.”
72-Hour Photo Check System
- Day 1: Compare grading shots to your RAW files
- Day 2: Zoom to 400% on key areas
- Day 3: Get a second pair of eyes from a trusted dealer
Mistake 5: Fighting Color Physics
As my mentor taught me: “Silver proofs have their good side and bad side – like people.” Don’t battle science – work with it.
“All classic silver proofs have a color angle and a drab angle unless they’re blast white.”
Toning Photography Essentials
- Request angled lighting (30-45° works best)
- Ask for rotation series shots
- Use a polarizer for plastic slabs
Damage Control for Bad Images
Already got terrible photos? Here’s how to recover:
Fix It Fast
Message grading companies on social media – their forum teams fix issues fastest.
Sell Smart With Bad Photos
Use this disclaimer in listings:
"Note: Grading images don't show true toning. Email [address] for RAW files - include cert number."
What Dealers Know That You Don’t
Pros get better images because they use secret submission notes:
"!IMAGING INSTRUCTIONS!
- 5600K lighting ONLY
- 30° axial light
- NO color correction
- Gray card MUST appear"
Don’t Let Bad Photos Steal Your Coin’s Value
Follow these steps and you’ll:
- Keep 15-30% more value at sale
- Avoid 68% of buyer disputes (PCGS data)
- Stand out as a savvy collector
Remember: When 9 out of 10 buyers judge your coin online, your photos become its reality. Master these techniques before your next submission – your wallet will thank you.
Related Resources
You might also find these related articles helpful:
- Behind the Curtain: The Unspoken Truth About TrueView Photography and Downgrade Crosses – There’s more to this story than meets the eye. Let me tell you what really goes on behind those glossy grading ser…
- I Tested PCGS vs. NGC Coin Imaging Services: The Definitive Guide to TrueViews, Color Accuracy & Customer Support – PCGS vs. NGC: Which Coin Imaging Service Actually Wins? After personally submitting 37 coins to both PCGS and NGC –…
- The Coin Collector’s Beginner Guide: Mastering TrueViews and Avoiding Downgrade Disasters – Introduction: Why Your Coin Photos Matter More Than You Think If you’re just starting your coin collecting journey…