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I’ve been liquidating estates for over twenty years. Trust me: the biggest mistake heirs make is rushing to sell before they know what they have. Whether it’s a Morgan dollar rattling around in a safe deposit box or a tray of PCGS-graded coins with faded TrueView images, that impulse to cash out fast can cost your family thousands—maybe tens of thousands—in missed value.
If you inherited this collection, your first instinct might be to haul it to a pawn shop. Don’t. Here’s how to assess it properly so you don’t leave money on the table.
Why PCGS TrueView Quality Matters for Estate Liquidation
Recently, a heated discussion blew up on collector forums about PCGS TrueView photography. Dealers and collectors alike griped that the images have tanked since Phil Arnold left the photography department. Color accuracy? Gone. Consistency? Forget it. And those TrueView shots? They’re often the first—and sometimes the only—visual reference buyers, appraisers, and auction houses will see. That matters a lot when you’re inheriting a graded collection.
I walk into a client’s home, see a shelf of PCGS-graded coins in their familiar green or blue holders, and my first move is always to pull up the certification data online. That TrueView image? It’s the visual handshake between your coin and the market. Collectors, dealers, auction specialists—they all form their first impression based on that photo.
One forum member put it bluntly: “A poor TrueView is far worse than no image at all.” That rings true for estate sellers. If the image shows a yellow color shift, over-exposure, or oversaturated tone, buyers assume the coin is flawed—no matter what you say. I’ve seen a perfectly lustrous 1921 Morgan dollar listed with a TrueView that made it look dull and hazy. It sold for 40% below catalog value.
The complaints are consistent. Since Phil Arnold left, the images have gotten more automated, less reviewed, and often wrong in color rendering. Collectors report extreme yellow shifts, over-exposure, lighting angles that kill luster and toning. One submitter said, “I stopped submitting coins to PCGS when Phil left. It’s a wild disappointment to put together a bespoke set when the photos displayed to the world are all over the place.”
If your inherited collection includes coins graded and photographed by PCGS in the last few years, treat those images as suspect. Don’t let a bad photo dictate the price you accept.
Getting a Professional Appraisal Before You Sell
The first thing I tell every estate client: get a professional appraisal before you do anything else. Not a “quick look” from a coin shop owner who wants to buy your lot at wholesale. A real, documented appraisal from a qualified numismatist or certified appraiser.
Here’s what a proper appraisal should include:
- Individual coin identification — dates, mint marks, VAM attributions, die varieties, rare varieties, and any provenance or pedigree info.
- Grading assessment — an independent opinion on grade, including eye appeal, surface quality, toning, patina, and any environmental damage.
- Market compar
Related Resources
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